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Communication during COVID-19: Challenges

Abstract:

The COVID-19 pandemic introduced communication challenges among first responder agencies, including:

  • Evolving public health recommendations, requiring frequent updates in communications to partner organizations, communities served, and internal stakeholders.
  • Coordinating messaging with key communicators working remotely and on different schedules.
  • Frequent policy and procedural changes to best equip and protect first responders.

 

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Publication Information

Full Citation:

Romm, Madeline. 2021. "Communication during COVID-19: Challenges." College Park, MD: START (October).

START Author(s):
Madeline Romm
Publication URL:
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