Former Researcher
Yan Jin
Researcher on START Projects
Selected Publications
Advancing Crisis Communication Effectiveness: Integrating Public Relations Scholarship with Practice
(Book)
The Social-Meditated Crisis Communication (SMCC) Model: Identifying the Next Frontier
(Book Chapter)
Contingency Theory: Evolution from a Public Relations Theory to a Theory of Strategic Conflict Management
(Book Chapter)
Crisis Information Seeking and Sharing (CISS): Scale Development for Measuring Publics’ Communicative Behavior in Social-Mediated Public Health Crises
(Journal Article)
Examining the Role of Social Media in Effective Crisis Management: The Effects of Crisis Origin, Information Form, and Source on Publics' Crisis Responses
(Journal Article)
Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
(Journal Article)
The Scared, the Outraged, and the Anxious: How Crisis Emotions, Involvement, and Demographics Predict Publics' Conative Coping
(Journal Article)
How Disaster Information Form, Source, Type, and Prior Disaster Exposure Affect Public Outcomes: Jumping on the Social Media Bandwagon?
(Journal Article)
Social Media Use during Disasters Fact Sheet
(Project Fact Sheet)